General statement of principlesAs described in detail below, any information we gather at this web site is strictly for our use. We will not sell or give away any data that we may retain and we do not purchase such information from other sources.

What information do we collect?We collect information from you when you purchase products as a 3HELIX customer. When ordering through our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number, and other personal information.

What do we use your information for?Any of the information we collect from you may be used in one of the following ways:

  • To improve customer service: your information helps us respond to your customer service requests and support needs more effectively;
  • To process transactions;
  • To improve the quality and function of our website and company.

How do we protect your information?We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server to protect customer privacy. Any sensitive information (credit card number, contact information) will be stored properly.

Do we use cookies?Yes. Cookies are small files that a site or its service provider transfers to your computer hard drive through your web browser (if you allow) that enables the sites or the service provider’s systems to recognize your browser and capture and remember certain information. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.

Do we disclose any information to outside parties?We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or providing services to you, so long as those parties agree to keep this information confidential. We may also release your information when we believe the release is appropriate to comply with the law, to enforce our site policies, or to protect our or others’ rights, property, or safety.

Your consentBy using our site, you consent to our privacy policy for 3HELIX, INC.

Changes to our privacy policyIf we decide to make any changes to our privacy policy, we will post those changes on this page.

Information correction or removalIf you wish to correct, update or remove any information about you that may be in our records, please send us an email at info@3helix.com with details of your request. If you wish to contact us with other questions, please use the contact page.